We have a very comprehensive Managed Business IT Support Solution offering. This service is provided based on the client's needs as set out in a service level agreement. We also offer remote troubleshooting after hours as a free service to all our managed clients. Selecting a tech support partner has never been simpler.
We are a full-service MSP (Managed Service Provider) providing IT solutions across the board. Our highly skilled staff are there around the clock to assist with the hardest IT challenges any business could possibly face.
Outsourced IT Explained
We essentially provide you with an entire IT department for a fraction of the cost of hiring actual IT support personnel. This improves your productivity and effectively your bottom line. Outsource your company's IT needs to us today and see the difference. Computer support and services made simpler.
Onsite & Remote IT Support
We offer best-in-class onsite & offsite/remote tech support at a very competitive price point. This is why many businesses choose 10bit to be their MSP & support partner. We guarantee it will be the best decision you will ever make. Business tech MSP done just right.
Outsource Your Business IT Support
With computers and tech equipment, something almost always goes wrong. You need a partner that will always be on call to deal with any problem that might arise. At 10bit Technologies, we have over the years sired an unsurpassable level of support for our clients. With our managed technology solution, we make sure we are at your premises within the hour and that a parallel system has been put in place to help you get back to what you do best while we sort out the issue at hand. That is our managed IT support for you. And this is the reason most businesses outsource their IT needs. We believe that computer support services should not be a hassle. Smooth sailing all the way.
Tech Support Solution For Every Business
We have grown into different industries and have gained valuable knowledge on different IT systems. Therefore, we have a managed IT support solution that fits every system. Clients get a bespoke month to month maintenance agreement, meaning NO LONG-TERM CONTRACTS for just the perfect service. Just pure smooth sailing while we do our thing. We also have an On Demand ad hoc IT support structure (for smaller entities and individuals). Our services are top notch as we strive to make businesses better in every way possible! Our computer support is specifically designed with business continuity in mind. This means little to no downtime during tech disruptions.
Immediate Expert-Level Support
You get the benefit of having experts in every IT field, plus resources, at your disposal at a fraction of the cost of hiring an entire IT department. All without the headache of managing them.
Compliance & Risk Mitigation
With businesses growing at an astronomical scale, certain risk & compliance factors fall through the cracks. We keep you GDPR and POPI compliant, among other forms as well.
Assess To Leading Technology
We ensure you do away with the headache of keeping your IT infrastructure & software up-to-date. We provide access to a wide array of the latest technology.
Economy Of Scale
Your business can grow to any size, & we will scale the resources available to you without you having to spend a whole lot more. That's the genius of outsourcing talent.
Predictable Monthly Cost
Knowing how much you spend is key to any business. The predictive nature of an MSP agreement ensures there are no surprises at the end of the month with each invoice.
Without having to invest attention in your business's IT needs and problems, employees can get back to doing what they know best. Loss of downtime, gain in productivity.
Our service is tailor made and all inclusive. This means a single point of contact and a single fee for all your managed technical needs. We will offer the following and more:
Maintain and repair existing workstations and servers
Upgrade workstations and servers purchased by Client as approved by Client
Move, setup and maintain printers purchased by Client as approved by Client
Research and recommend hardware and software to be purchased by Client
Install and configure software purchased by Client
Uninstall and remove software as directed by Client
Install and maintain Virus Protection software
Install and maintain the server backup system
Ensure that proper firewalls and routers are in place
Ensure that the server is in a secure environment
Periodically run software to check for security holes in firewall and network
Be a technical advisor between Client and Software Vendors
Install and maintain necessary network cables
Perform limited training on Client Software applications
Document and Maintain current and future network and computer environment
24/7/365 monitoring of all systems using advanced passive and active tools
Provide second line support to the client's hardware and software
and a whole lot more...
GET THE RIGHT MSP TO HANDLE YOUR IT
Let us tell you more about our Managed Service Provider needs
IT can be a pain. But it doesn't have to be!
In this age of growing information technology, every business needs a lasting and cost-effective tech support solution. Let us take away the hassle of everything tech so that you focus on what you do best. Give us a shout and we will be there to assist promptly with any questions on Managed Business IT Support.
“We’ve looked at a lot of Managed IT solutions but 10bit Technologies always the best out of the bunch. They employ an awesome implementation strategy and they’ve been awesome to work with.”
CEO & Founder
“Our company’s efficiency improved dramatically after just a few days of working with 10bit. The managed IT service we have received from their staff has completely exceeded our expectations.”
High School Headmaster
“I have only been working with 10bit (Sensys Innovative Solutions) for a few months but I would recommend them any day with no hesitation. Their IT support has been superb and they have exceeded all of my expectations. They definitely take their time to create a personalised service for everyone.”
Senior Law Partner
10bit Technologies brings you the best business IT managed services, supported by the best technology in the industry. No problem is too big for us. Join us as we embark on this quest to make business tech efficient.